Organizational Development Analyst in Memphis, TN 38138 at TruGreen

Date Posted: 8/20/2019

Job Snapshot

Job Description

TruGreen is committed to providing personalized attention for our associates. We focus on developing our people by building proud, dynamic teams while helping associates reach their personal and professional goals. We continuously strive to make TruGreen an employer of choice and "a great place to work!"

Position Overview

The Organizational Development (OD) Analyst is a member of a dynamic and innovative learning and development team whose role is to provide hands-on support in building organizational capacity within a high change environment. The incumbent is responsible for analyzing and reporting on Talent and Org. Development processes using complex database management skills and tools. The role will work cross functionally with other groups in HR to integrate talent management and org. development data with other HR information. Supporting competency, succession, culture and career development programs.


  • Analyze root causes for organizational functionality issues and recommend actionable resolutions using OD design techniques.
  • Coordinate with employees to support their professional and personal development goals.
  • Assist in preparing organizational development programs, tools, and materials.
  • Track, report, and summarize findings for key OD programs such as talent review or performance management.
  • Coordinate all assessment activities with various vendors; including set up, scheduling, and associate communications.
  • Design, implement, administer, and analyze associate surveys.
  • Track and communicate progress, obstacles and challenges to all key stakeholders on various OD initiatives or programs.
  • Evaluate the effectiveness of learning and development programs and implement recommended changes or enhancements.
  • Utilize the learning management system to coordinate learning experiences and track participant completion.
  • Partner with key business partners to assess critical business needs and track program implementation success.


  • Nimble Learning – Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.
  • Situational Adaptability – Adapting approach and demeanor in real time to match the shifting demands of different situations.
  • Optimizes Work Processes – Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
  • Collaborates – Building partnerships and working collaboratively with others to meet shared objectives.
  • Action Oriented – Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

Education and Experience Requirements

  • Bachelor's Degree in Education, Psychology, Training, Human Resources, or other related fields or equivalent in education and 0-3 years of experience preferred.
  • Experience working with and analyzing large data sets
  • Experience presenting information to various audiences

Knowledge, Skills, and Abilities

  • Experience with data analysis
  • Critical thinking
  • Excellent verbal, written communication, and customer service skills.
  • Must be team oriented and possess strong project management skills.
  • Can work independently in setting agendas, schedules and deadlines.
  • Proficiency with MS Word, Excel, and PowerPoint are a requirement.
  • Change mastery
  • Ability to analyze, interpret, and summarize data 

Physical Demands & Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regularly required to:

  • Sit, stand and walk
  • Use hands and arms to handle, feel or reach
  • Speak and hear

Occasionally required to:

  • Lift or move up to 25 lbs
  • Stoop, kneel, crouch or crawl
  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
  • Noise level
    • Low to moderate
  • Adverse Conditions
    • Minimal

TruGreen is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position.

We are an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities.

To learn more copy and paste this URL into your browser:

TruGreen performs pre-employment testing.


The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

By providing my cell phone number, I agree that TruGreen may call or text/SMS message me on that number using an automated telephone dialing system or prerecorded or artificial voice to discuss possible employment opportunities, my account, including current and possible future services, customer service and billing.  I understand that providing my cell phone number is not required to inquire about or apply for employment or purchase services, and that I may revoke this permission at any time. 



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