Division Productivity Manager in Memphis, TN 38138 at TruGreen

Date Posted: 8/30/2019

Job Snapshot

Job Description

TruGreen is committed to providing personalized attention for our associates. We focus on developing our people by building proud, dynamic teams while helping associates reach their personal and professional goals. We continuously strive to make TruGreen an employer of choice and "a great place to work!"

Position Overview
The Division Productivity Manager for TruGreen will be responsible for ongoing operational excellence and productivity improvement by assessing the organization’s processes, procedures, and operating models. This role will drive initiatives through a horizontal partnership with cross-functional leaders to identify opportunities, propose solutions, and create sustainable change efforts.


  • Review and evaluate operational and internal processes, and identifies opportunities for operational improvements
  • Review and analyze the current service delivery operations processes to assess efficiencies and effectiveness
  • Provide business performance management, organizational design, and business risk management capabilities to formulate actionable business transformation plans
  • Design, develop, and implement production methods and measurement systems with the goal of measuring, optimizing, and improving quality and productivity
  • Evaluate required tools, systems, and reports to improve operational efficiency and determine cost reduction opportunities
  • Manage and prioritize improvement initiatives based on a transparent prioritization methodology
  • Develop financial justification for projects and initiatives, with ongoing monitoring post implementation financial impact

Education and Experience Requirements

  • Bachelor’s degree and 5+ years of project/program management experience, or an equivalent combination
  • Advanced degree in management, engineering, or related field preferred
  • 3-5+ years of experience managing staff, resources, projects, and change management
  • Experience with facilitating process assessment sessions with internal and external business partners at all levels
  • Excellent managerial, leadership, and communications skills with strong attention to accuracy and detail
  • Exceptional analytical, interpersonal, organizational, financial, and computer skills
  • Project Management Professional (PMP) preferred

Knowledge, Skills, and Abilities

  • Ability to influence across multiple stakeholder groups
  • Strong creative, critical thinking, and problem solving skills
  • Ability to synthesize inputs from various contributors, prioritize ideas and recommendations, and drive and interpret analytics to support change and sustain results
  • Strong written and verbal communication skills, including delivering effective presentations
  • Organizational, project and process management and leadership skills
  • Business and financial acumen
  • Attention to detail and quantitative analytical skills
  • Ability to operate independently and collaboratively within a team
  • Computer skills with Microsoft Office applications (Word, Excel, Outlook, PowerPoint, Project)

Physical Demands & Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regularly required to:

  • Sit, stand and walk
  • Use hands and arms to handle, feel or reach
  • Speak and hear
  • Use close vision abilities
  • Occasionally required to:
  • Lift or move up to 25 lbs
  • Stoop, kneel, crouch or crawl

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

  • Noise level: Low to moderate
  • Adverse Conditions: Minimal

TruGreen is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position.

We are an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities.

To learn more copy and paste this URL into your browser: www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

TruGreen performs pre-employment testing.

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

By providing my cell phone number, I agree that TruGreen may call or text/SMS message me on that number using an automated telephone dialing system or prerecorded or artificial voice to discuss possible employment opportunities, my account, including current and possible future services, customer service and billing.  I understand that providing my cell phone number is not required to inquire about or apply for employment or purchase services, and that I may revoke this permission at any time. 



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