TruGreen accepts applications on an ongoing basis.

Job Description

Position Overview

The Forecasting Manager is responsible for leading the development, execution, and management of all demand forecasting to support TruGreen’s organizational growth. This role acts as the bridge between Marketing, Sales, and Finance, ensuring that demand signals are accurately captured and translated into actionable forecasts and operational plans. The Manager will provide proactive monitoring of key performance metrics, drive the sales planning process, and recommend strategies to mitigate customer acquisition and retention risks.

Responsibilities

• Strategic Forecasting: Lead the development and maintenance of sophisticated demand forecasting models by integrating internal execution plans, historical trends, seasonal patterns, and market intelligence across all lines of business.

• Sales Planning Leadership: Facilitate all sales planning processes, collaborating with Marketing, Sales, and Finance to align on volume projections and strategic initiatives.

• Variance & Root-Cause Analysis: Perform high-level root-cause analysis on forecast inaccuracies; quantify the impact of external market factors and communicate findings to executive stakeholders.

• Vendor & Partner Management: Develop and deliver long-term demand models to third-party business partners and outsourced providers, ensuring they are equipped to meet fluctuating volume requirements.

• Continuous Improvement: Partner with Workforce Management and Finance to refine staffing models, reduce attrition impact, and improve the precision of long-term headcount planning.

• Executive Reviews: Conduct regular business reviews with Senior Leadership to discuss forecast performance and KPIs, providing data-driven recommendations for future investment or adjustments.

Competencies

• Strategic Leadership: Ability to drive change and align multiple departments toward a unified forecast.

• Results Orientation: A high sense of urgency regarding forecast accuracy and its impact on the bottom line.

• Problem Solving: Advanced ability to synthesize complex data sets into actionable business decisions.

• Integrity & Values: Ensuring data transparency and accountability across the planning cycle.

Education and Experience Requirements

• Bachelor’s degree in Supply Chain, Finance, Statistics, or a related quantitative field.

• 5–7 years of experience in Demand Planning, S&OP, or Workforce Management, with at least 2 years in a leadership or senior advisory capacity.

• APICS/ASCM Certification (CPIM or CSCP) or Certified Professional Forecaster (CPF) designation is highly preferred.

Knowledge, Skills, and Abilities

• Advanced Analytics: Expertise in interpreting complex data sets; proficiency in SQL, Tableau, or PowerBI for data visualization.

• Technical Systems: Advanced Excel skills required. Proficiency in Demand Planning software or ERP systems and/or Workforce Management systems (e.g., NICE WFM).

• Communication: Proven ability to build rapport and influence stakeholders at the Director and VP levels.

• Project Management: Experience managing multiple high-priority projects in a fast-paced, deadline-driven environment.

Physical Demands & Working Conditions

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regularly required to:

• Sit, stand and walk

• Use hands and arms to handle, feel or reach

• Speak and hear

• Use close vision abilities

Occasionally required to:

• Lift or move up to 25 lbs

• Stoop, kneel, crouch or crawl

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Noise level:

• Low to moderate

Adverse Conditions:

• Minimal

Ability to speak, read and write fluently in English is required.

You MUST BE physically located in the United States while performing this job.

TruGreen is proud to affirm our commitment to hiring veterans. We recognize and appreciate the exceptional skills, dedication, and leadership that veterans bring to the workforce. By fostering an inclusive and diverse environment, we aim to leverage the unique experiences of veterans, creating a richer, more dynamic workplace.

Pay Ranges

This range is based on the qualifications necessary for the position, including experience, training, and other considerations permitted by law. Factors that may be used when making an offer may include a candidate’s skills, experience, and geographic location, the expected quality and quantity of work, and internal pay alignment, as needed. Most candidates will start in the bottom half of the pay range. The upper end of the range will generally be reserved for candidates with extensive experience. An employee’s pay history will not be a contributing factor where prohibited by local law. In addition to monetary compensation, we offer benefits, including Medical/Dental/Vision insurance and Company-matching 401(k) in addition to other programs and perks.

TruGreen is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position.
 
We are an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities. To learn more, please visit EEOC/EEO | TruGreen (trugreenjobs.com).
 

 
California Residents: When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references.

Massachusetts Residents: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

 
TruGreen performs pre-employment testing.
 
To view our disclaimer, https://trugreenjobs.com/us/en/disclaimer