Information Technology Network Engineer III in Memphis, TN at TruGreen

Date Posted: 1/9/2020

Job Snapshot

Job Description

TruGreen is committed to providing personalized attention for our associates. We focus on developing our people by building proud, dynamic teams while helping associates reach their personal and professional goals. We continuously strive to make TruGreen an employer of choice and "a great place to work!"

Position Overview

Leads the design and implementation of enterprise network solutions, standards, and processes as well as works across engineering teams to identify, define, and manage project milestones. Uses fundamental engineering concepts, practices, and procedures to analyze operational data/methods, identify performance improvement opportunities, and/or implement technology systems that meet business objectives. Researches, designs, develops, deploys, and/or supports new and current technology solutions.


1.    Designs, implements, and supports new and existing enterprise network infrastructure.

2.    Evaluates existing technology to identify and design future networking solutions and improvement opportunities.

3.    Generates conceptual, logical, and physical network architectures as well as documents, testing analyses, test plans, and risk assessments to ensure sound architectures that meet client needs.

4.    Conducts network assessments to validate enterprise baseline and provide context for future network direction.

5.    Performs requirements development, analysis, allocation, review, tracing, and validation.

6.    Monitors network performance and provides all necessary reporting analysis. Investigates anomalies/outages and to determine root cause, steps to reproduce and solutions options.

7.    Leads ITIL (Information Technology Information Library) problem management and resolution in the support of deployed technology and acts as subject matter expert on escalated production outages.

8.    Leads internal and external business partners to plan, design, implement, and satisfy IT project requirements for new technology initiatives.

9.    Works with various vendors and designs network solutions to integrate with new and existing client environments.

10.   Participates in the development of accurate statements of work for outside vendors and financial justification analysis.

11.   Leads, coaches, and/or supervises junior members of IT Network Engineering team. 

Education and Experience Requirements

  • Bachelor’s degree in Communication Engineering, Information Technology, Math, or Science required and 7-10 years’ experience in designing, implementing, and supporting of WAN, LAN, Security and Wireless Solutions required.
  • Cisco Certified Network Professional (CCNP) Route Certification Required
  • Cisco Certified Internet Expert (CCIE) or Cisco Information Systems Security Professional (CISSP) Certification or Training Preferred
  • Experience designing, monitoring, and supporting IT systems required
  • Experience in requirements development, analysis, allocation, review, tracing, and validation required
  • Experience generating technical documentation such as specifications, engineering reports, test plans and procedures, validation plans, and validation reports required
  • Experience in product concept development, requirements management, functional analysis, interface definition and control, synthesis, verification and validation required
  • Expert routing and switching experience in Cisco LAN/WAN environments as well as Cisco Datacenter environments
  • Experience evaluating technologies and vendors to fulfill client needs.

Knowledge, Skills, and Abilities

  • Excellent interpersonal skills, as well as excellent written and verbal communication skills.
  • Computer skills with Microsoft Office applications (Word, Excel, Outlook, PowerPoint) Proficiency in Microsoft Visio and Office product suites.
  • Verbal, written and presentation communication skills necessary to communicate with all levels of management and cross functional teams.
  • Knowledge and skill to summarize and interpret data and draw conclusions
  • Time management and organizational skills as well as ability to work on multiple projects
  • System engineering/analytical/problem solving skills.
  • Expertise in contemporary network technology including knowledge of Ethernet, TCP/IP, EIGRP, BGP, MPLS, DMVPN, QoS, and VoIP.
  • Ability to work independently as well as lead cross-functional teams.
  • Ability to evaluate Payment Card Industry (PCI) requirements and recommend compliant wired and wireless network designs.
  • Load balancing/SSL acceleration.

Physical Demands & Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regularly required to:

  • Sit, stand and walk
  • Use hands and arms to handle, feel or reach
  • Speak and hear
  • Use close vision abilities

Occasionally required to:

  • Lift or move up to 25 lbs
  • Stoop, kneel, crouch or crawl

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Noise level

              *Low to moderate

Adverse Conditions


TruGreen is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position.

We are an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities.

To learn more copy and paste this URL into your browser:

TruGreen performs pre-employment testing.

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

By providing my cell phone number, I agree that TruGreen may call or text/SMS message me on that number using an automated telephone dialing system or prerecorded or artificial voice to discuss possible employment opportunities, my account, including current and possible future services, customer service and billing.  I understand that providing my cell phone number is not required to inquire about or apply for employment or purchase services, and that I may revoke this permission at any time. 



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