Human Resource Business Partner in Memphis, TN at TruGreen

Date Posted: 7/30/2020

Job Snapshot

Job Description

TruGreen is committed to providing personalized attention for our associates. We focus on developing our people by building proud, dynamic teams while helping associates reach their personal and professional goals. We continuously strive to make TruGreen an employer of choice and "a great place to work!"

Position Overview

The HR Business Partner is integrated into the businesses processes and aligns their activities with driving business results. The HRBP analyzes data to identify trends in field performance, evaluates the root cause, and works with field senior leadership to improve performance. This position focuses on supporting and improving the operational, financial, and HR performance of the field, including retention, engagement, and all the other aspects of the talent life cycle. The HRBP is a resource to support and challenge the field leaders to improve overall performance and drive sustainable growth.


  • Evaluate data and determine trends/outliers to identify poor performing branches. Leverage data to prioritize which branches need the most immediate support and track the change effort. Work in conjunction with business leaders to intervene to improve performance.
  • Be present in the branches of your responsibility to gain insight from associates and managers.  Establish a sound understanding of the business, in order to best anticipate and identify issues and drive solutions.
  • Build the capability of the management workforce through succession planning, developmental plans, stretch assignments, training (one on one or in group sessions), coaching, and mentoring of top talent.
  • Collaborate with field leaders to establish a talent bench for field leadership roles. Lead retention efforts of top talent. Identify opportunities and work with the field to develop strategies to attract and retain great front line talent.
  • Provide a credible “Field Business Perspective” voice to the COE team on HR programs and initiatives in order to drive outcomes that help the business grow.

Education and Experience Requirements

  • Bachelor’s degree with potential concentrations in Human Resources, Business or related areas and 3-5 years of business related experience, or an equivalent combination of education and work experience.
  • 3-5 years of experience working with business leaders to evaluate and improve performance, either in an HR or Consulting capacity preferred.

Knowledge, Skills, and Abilities

  • Strong data analysis skills to evaluate data and determine trends and outliers.
  • Leverage data to understand business problems and develop a course of action for improvement.
  • Work with leaders and associates to get them on board for the change effort and assist them in driving the effort.
  • Leadership ability and tact to handle difficult conversations with business leaders to identify low business performance and establish correction plan.
  • Balance and prioritize competing priorities.
  • Results oriented with a sense of urgency to respond to business needs.
  • Highly ethical with the ability to maintain confidentiality and professionalism.
  • Strong financial analysis and business acumen to evaluate field performance and understand necessary improvements/changes to drive.
  • Strong written, training, and oral communication skills.
  • Comprehensive skills in current Microsoft Office software.
  • Ability to travel up to 30-40% of time

Physical Demands & Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regularly required to:
• Sit, stand and walk
• Use hands and arms to handle, feel or reach
• Speak and hear
• Use close vision abilities

Occasionally required to:
• Lift or move up to 10lbs
• Stoop, kneel, crouch or crawl

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Noise level
        o Low to moderate
• Adverse Conditions
        o Minimal 

TruGreen is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position.

We are an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities.

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TruGreen performs pre-employment testing.

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

By providing my cell phone number, I agree that TruGreen may call or text/SMS message me on that number using an automated telephone dialing system or prerecorded or artificial voice to discuss possible employment opportunities, my account, including current and possible future services, customer service and billing.  I understand that providing my cell phone number is not required to inquire about or apply for employment or purchase services, and that I may revoke this permission at any time.